Overview
At JustWritten, we strive to deliver high-quality AI-generated content that meets your expectations. If, for any reason, you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction and trust in our service.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
1. Request Timeline: Refund requests must be made within 14 days of the purchase date.
2. Usage: The content provided must not have been used or published in any form.
3. Original Order: Refund requests must pertain to the original order; modifications or edits to the initial content are not covered under this policy.
Non-Refundable Services
Certain services are non-refundable:
1. Customization and Edits: Fees for customization or edits to the AI-generated content are non-refundable.
2. Subscriptions: Monthly or annual subscription fees are non-refundable once the subscription period has begun.
How to Request a Refund
To request a refund, please follow these steps:
1. Contact Support: Email our customer support team at [email protected] with your order details and the reason for your refund request.
2. Review Process: Our team will review your request and respond within 5 business days.
3. Approval:If your request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Partial Refunds
In certain situations, only partial refunds may be granted:
1. Late Refund Requests: If a refund request is made after 14 days but within 30 days of purchase, a partial refund may be considered.
2. Used Content: If the content has been used or partially used, a partial refund may be granted based on the extent of usage.
Contact Us
If you have any questions about our refund policy, please contact us at:
• Email: [email protected]
• Phone: +1 (862) 658-8274
